Authorization must be obtained for all returns.1
Merchandise received without authorization will not be considered for credit. Merchandise returned that is over one (1) year old from date of purchase will not be considered for credit. Returned merchandise that is accepted for credit will be subject to as much as a 20% handling charge. Merchandise shipped due to seller's error and merchandise found to be defective may be returned for full credit or replacement. No credit of any kind shall be in greater amount than the purchase price of the materials. Special production orders are not returnable. Invoice number and date of purchase must be provided with returned merchandise. All returned merchandise must be shipped prepaid.